Goodness Report

Can AI Help Us Make Meaningful Connections on Social Media?

July 10, 2025

For this week’s dose of Goodness from Idea Hall, we’re pausing between Slack pings and coffee refills to remember why we do what we do: 

✨ Doing great work, with good people, for good! ✨ 

Whether we’re helping brands show up online with heart, telling stories that matter, or working with community leaders on behavior change for the public good, we’re here to make meaningful connections in the right spaces, because that’s where the magic happens. 

  

Can AI Help Us Make Real Connections on Social Media? 

Let’s face it: social media can feel like the world’s busiest airport terminal – a lot of noise, a few bright moments, and someone always trying to sell you something. So, how do we help brands create real connections, not just collect likes, and what role can AI play in that? 

  

The Point ✨ 

AI can boost creativity and consistency. Support with caption drafts, content calendars, and trend monitoring can free up time to engage more deeply in your community management. AI personalization can help people feel seen, even in a crowded feed. 

  

The Counterpoint 🌀  

You can’t automate human warmth and authenticity. A kind reply, a thoughtful DM, or a comment that makes someone’s day, these are the moments that build trust and community. Overusing AI puts your brand at risk of sounding like a bot in a sea of bots. 

  

Our Take 💬 

At Idea Hall, we see AI as a smart sidekick, not the hero of the story. We use it to support strategy and spark creativity while ensuring every post, comment, and campaign feels human, warm, and true to the mission. Because at the end of the day, real connection isn’t automated, it’s made by people, for people. 

 

CLIENT SPOTLIGHT: Team Rubicon 🚨

Our team had a blast partnering with Team Rubicon on an Action Figure: Disaster Relief Edition post, a perfect blend of bold storytelling and mission-driven content. It’s not every day you see an action figure geared up with a chainsaw and a first aid kit, but that’s exactly the point. This mini campaign captured the spirit of their volunteers, ready to roll up their sleeves and get to work when it matters most. 

To amplify the moment, we tested AI to help draft a trending meme-style caption that fused humor, relevance, and heart, all aligned with Team Rubicon’s voice. The result? A surge in engagement, meaningful comments, and new followers drawn in by both the message and the mission. 

But here’s what made it work: while AI helped us generate the idea, it was the creative and social teams at Team Rubicon and Idea Hall that gave it nuance, humanity, and heart by refining the tone, and ensuring it stayed true to Team Rubicon’s brand identity. 

This collaboration was a reminder that the best content lives at the intersection of innovation and authenticity, and that when mission meets momentum, even an action figure can inspire real-world impact. 

 

Our Takeaway 

Idea Hall is here to help brands navigate the wild world of social with warmth, strategy, and a dash of humor, using AI as just one tool in our talent toolbox to keep goodness front and center. 

Because when you show up online with purpose people notice, and that’s the kind of connection that’s worth creating.